Go11's Terms and Conditions — Read Before Use

Introduction

Go11.org is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") form a legal agreement between go11 and its users ("Members"). go11's Terms and Conditions may be updated from time to time, so please check this page regularly.

Please read these Terms and Conditions carefully before using go11. If you disagree with any part of these rules, please refrain from using the go11 platform. For any issues with us, FAQ Visit the page or contact the support team.

To register on go11, you must provide accurate and complete information. Opening an account with false details is a direct violation of go11's Terms and Conditions, and go11 reserves the right to suspend or terminate such accounts at any time.

• Each member may hold only one account; creating multiple accounts is strictly prohibited.
• The mobile number or email address provided at registration must be active and belong to you personally.
• Members are solely responsible for keeping their account password confidential.
• Sharing or selling your account to another person is strictly prohibited.
• Go11 may request identity documents or verification at any time to validate an account.
• Go11 reserves the right to decline any account registration request.

Go11 is a responsible gaming platform. Under these Terms and Conditions, no person under the age of 18 is permitted to open an account or access any services on go11.

• Go11 may request a national ID or passport at any time to verify a member's age.
• Any account identified as belonging to a minor will be closed immediately and deposited funds will not be refunded.
• Go11's services are available only to residents of regions where online gaming is legally permitted.

Specific rules apply to all deposits and withdrawals on go11. go11 ensures that every financial transaction is processed transparently and securely.

• Deposits can be made via bKash, Nagad, Rocket, debit/credit card, or cryptocurrency.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Go11 may request additional documents to verify any transaction.
• Go11 reserves the right to take immediate action in cases of money laundering or suspicious transactions.
• Minimum deposit and withdrawal amounts can be found on go11's official payment page.
• Payments from third-party accounts are not accepted.

Go11's bonus and promotion offers are subject to specific terms and conditions. Claiming a bonus means you have accepted these terms.

• The welcome bonus is only available to new members registering for the first time.
• Each bonus has its own wagering requirements, which are clearly stated on the bonus offer page.
• The required wagering must be completed before any bonus balance can be withdrawn.
• Misuse of bonuses or claiming bonuses across multiple accounts will result in account closure.
• Go11 reserves the right to modify or cancel any bonus offer at any time.
• Separate terms may also apply to free spins and reload bonuses.

All betting and gaming activity on go11 is governed by specific rules. go11 is committed to maintaining a fair and transparent gaming environment.

• All game outcomes are determined by a certified Random Number Generator (RNG).
• All bets must comply with the specified minimum and maximum limits.
• If a technical error affects the outcome of a game, the affected bet will be considered void.
• Any form of fraudulent activity or use of bots is strictly prohibited.
• For Sports Betting, bets are finalised after the official result is published.
• In Live Casino games, the dealer's decision is considered final.

Go11 believes gaming is for entertainment, not addiction. Our Terms and Conditions place responsible gaming at the forefront. The wellbeing and peace of mind of every member is our top priority at go11.

• Members can set daily, weekly, or monthly deposit limits on their account.
• The self-exclusion feature can be used to suspend your account for a specified period.
• If you notice signs of gaming addiction, please contact the go11 support team.
• Go11 has strict measures in place to protect minors from accessing gaming services.

Go11 places the highest importance on protecting members' personal data. Our privacy policy is an integral part of go11's Terms and Conditions.

• Go11 protects members' personal data using SSL encryption technology.
• Personal information is never sold or shared with third parties.
• Information may be disclosed to authorities when required to meet legal obligations.
• Members can view and update their saved information.

For more information Privacy Policy Visit the page.

Go11 reserves the right to suspend, restrict, or permanently close an account under the following circumstances:

• Any breach of these Terms and Conditions.
• If fraudulent activity or suspicious behavior is detected on an account.
• Evidence of operating multiple accounts.
• If age or identity verification fails.
• If the member voluntarily opts for self-exclusion.
• Accounts that have been inactive for an extended period.

Go11 always strives to provide a seamless gaming experience. However, go11's liability is limited in the following cases:

• Games interrupted mid-session due to loss of internet connectivity.
• Losses resulting from technical errors on the part of third-party game providers.
• Service disruptions caused by unexpected technical issues or server downtime.
• If account credentials are compromised due to the member's own negligence.

Go11 reserves the right to change, amend, or update these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

• For significant changes, go11 will inform members via email or notification.
• The date of the last update is displayed at the top of this page.
• If you do not accept the updated terms, you may close your account.